You will hear from our team promptly after you submit your online application. Once accepted, you will receive instructions for setup on our mobile app.

In exchange for a monthly membership fee based on tier selection, members receive a Key balance to secure coveted reservations and exclusive experiences across our curated assortment of venues.

Premium and Select, our higher tier memberships, enable a level of roll over from month-to-month.

Our Core and Select offerings provide a guaranteed 2 reservations per month. Premium, our highest membership tier, unlocks more reservations and additional social experiences.

Tables are typically available 15 to 30 days in advance. We also accommodate last-minute bookings through our custom request feature.

Yes! You can select “custom request” within the Access app. Our dedicated concierge team will take care of the rest, honoring your desired reservation time, party size, and date.

Each restaurant has their own cancellation policy which will be communicated upon booking. Keys will be fully refunded if members abide by the provided cancellation policy, which is usually between 8 to 48 hrs before the reservation.

Skip the waitlists, notify, and predetermined minimum spends. Sit at the chef’s counter and reimagine the concept of hospitality. With Access, you’re assured prime tables—at prime times, guaranteed.